FAQ
2-step verification FAQ What is 2-step verification? 2-step verification, also known as two-factor authentication (2FA), is a security layer in additio...
Fri, 5 Jun, 2020 at 7:17 PM
We currently provide one deposit address per verified Armoney user. We can provide you a new one upon request.
Sun, 24 May, 2020 at 5:30 PM
Once deposited, you will be able to see this in the "Transactions" page usually within a few seconds, but you will not be able to sell/send these ...
Sun, 24 May, 2020 at 5:31 PM
Depending on the amount of bitcoin you have requested to withdraw (above 5 BTC), our server may mark it as "pending" till the admin approves it. A...
Sun, 24 May, 2020 at 5:35 PM
As all transactions occur between bank accounts, it is a self-regulatory requirement for us to know the sender/ recipient within a transaction. To comply wi...
Sun, 24 May, 2020 at 5:36 PM
Indian regulations require user verification once per year. We, therefore, may contact you requesting you to provide/update scanned copies of your PAN card ...
Sun, 24 May, 2020 at 5:39 PM
We need up to 1 working day to process your order while we do the payments in batches. Once processed, most payments are made via NEFT/RTGS which is usual...
Sun, 24 May, 2020 at 5:46 PM
Please contact support immediately, followed by a call on our customer care number with whatever amends that need to be applied to your order. Provided th...
Sun, 24 May, 2020 at 5:47 PM
No, the deposit should be made from your registered bank account ONLY through IMPS / RTGS / NEFT. DO NOT deposit from third party wallets or third party a...
Sun, 24 May, 2020 at 5:49 PM