If you made your INR deposit via IMPS/NEFT/RTGS, the most common reason for your deposits being rejected is the submission of an incorrect Transaction ID. If you have received an email from Armoney informing you that your INR deposit has been rejected - you will need to check your bank statement to find the correct Transaction/Reference ID and resubmit it through the Funds section in Armoney.


Read this article on how you can find the correct Transaction/Reference ID - How do I find my bank transaction ID for deposits?


Once you have the correct Transaction/Reference ID from your bank, follow these steps to add the Transaction/Reference ID to your Armoney account again -


Desktop

  1. Click on Funds in the top bar 
  2. Under Indian Rupee, Click on the Deposit button
  3. Click on IMPS/NEFT/RTGS
  4. Click on the Add Transfer Details button.
  5. Enter the Deposit Amount & the correct Transaction ID and tap Proceed.
  6. Your deposit will reflect within a maximum of 24 working hours.


iOS
  1. On the Home Screen, Tap on the Funds tab 
  2. Tap on Indian Rupee and tap on the Deposit button
  3. Tap on IMPS/NEFT/RTGS
  4. Tap on the Add Transfer Details button.Enter the Deposit Amount & the correct Transaction ID and tap Proceed.
  5. Your deposit will reflect within a maximum of 24 working hours.


Android
  1. On the Home Screen, Tap on the Funds tab 
  2. Tap on Indian Rupee and tap on the Deposit button
  3. Tap on IMPS/NEFT/RTGS
  4. Tap on the Add Transfer Details button. Enter the Deposit Amount & the correct Transaction ID and tap Proceed.
  5. Your deposit will reflect within a maximum of 24 working hours.